The BeyondTrust Admin Console requires the following configuration to enable Then confirm it matches the user record inĪgiloft : Server Configuration in BeyondTrust Console To confirm user settings, log in to the BeyondTrust admin portal and create or edit a user on the Users & Security tab. The Email Address in BeyondTrust matches the Email Address in.The Username in BeyondTrust matches the Login in.One of the following requirements must be met: Technicians who will launch support sessions must exist as users in both BeyondTrust andĪgiloft for the system to confirm their identity and assign sessions. To receive and process BeyondTrust events launched outside of theĪgiloft system, use the BeyondTrust Host Names or IP Addresses global variable to enter a comma-separated list of authorized host names or IP addresses. By default, theĪgiloft system does include BeyondTrust sessions that were not launched from within your KB.īy default, the BeyondTrust Session Details table does not include BeyondTrust sessions that were launched from outside of your KB. If you don't create your own HTML report template, as mentioned above, then the reports are generated in the default report template format. After a BeyondTrust session ends, the session information is sent to this table and the details are stored. Once you deploy and enable BeyondTrust in your KB, the system adds a BeyondTrust Session Details table. For more information, see Percent Encoding. Some special URL characters are reserved and can not be used in the password. As the wizard text suggests, there is a default report template that the system uses if this field is left blank, but you can upload a customized report.
After completing a session, the report is available for download in the BeyondTrust Session Details table. BeyondTrust Session Details Report Template: A report is generated after each individual support session based on this template.
Confirm API User Password: Enter the password again to confirm.